Security & Fraud
How we protect your money, how to spot a scam, and what to do if something looks wrong.
Mosey will never call, text, or email asking for your PIN, password, or one-time passcode. If in doubt, hang up and contact us using the number on the back of your card.
Key features
Protected around the clock
We monitor your account 24/7 for unusual activity and alert you the moment something looks off.
Freeze your card instantly
Lost your card or spotted a payment you do not recognise? Freeze it in one tap and unfreeze it just as fast.
Spot and report scams
Learn the warning signs of the most common scams and report anything suspicious straight from the app.
Not sure which option is right for you?
Compare your options or chat to a real Mosey person in the app seven days a week - we will help you choose with confidence.